ICF Coaching Agreement & Terms

About Studio20

Studio20, initiated by Marianne de Kuyper, is a space that becomes what you need it to be. A coaching room, a yoga studio, a writing atelier, or a quiet place to land.

The name is a playful wink to my birthday on September 20, and to the sparks of curiosity and creativity that shape my work. Coaching sessions take place in Dutch or English, online or in person.

I invite you to read this agreement slowly. If anything feels unclear, you are always welcome to ask.

What Coaching Is

According to the International Coaching Federation (ICF), coaching is a partnership with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

At Studio20, coaching is a reflective and client-led process. You decide what you want to explore, the pace of the process, and the actions you take. My role is to listen attentively, ask meaningful questions, and support awareness, clarity, and choice.

Coaching is not therapy and does not replace medical, psychological, or psychiatric care. I do not diagnose or treat mental health conditions or trauma. You remain responsible for your own physical, mental, and emotional wellbeing, as well as for your choices and actions.

How We Work Together

Coaching sessions are real conversations, whether online or in person. We work at your pace, with space to pause, reflect, or name boundaries at any time.

Coaching is intentional and goal-oriented. Each session is connected to what you want to move toward. With your consent, I may reflect back what I hear, rephrase what you share, or offer an observation. These reflections are always invitations, never advice. You are free to accept, decline, or redirect the conversation at any moment.

The coaching process may evolve over time as your focus shifts. Outcomes cannot be predicted or guaranteed.

You are free to pause, reschedule, or end the coaching process at any point. If something no longer feels aligned, I invite open and respectful communication so we can reflect together on next steps.

Roles and Responsibility

Coaching is a co-creation. Your role as a client is to engage honestly with your own process, show up to sessions, take responsibility for your choices, and experiment with actions that support your desired direction. You are encouraged to name your needs, questions, and boundaries so the coaching remains aligned and supportive.

My role as a coach is to create a safe, respectful, and confidential space; listen attentively; ask powerful questions; and support awareness and clarity in alignment with the ICF Core Competencies, including ethical practice, establishing trust and safety, maintaining presence, active listening, evoking awareness, and partnering with you to define meaningful next steps.

Continuity, Confidentiality, and Notes

Everything you share in coaching is treated with respect and confidentiality, within legal limits. Personal information is not shared without your consent, except where legally required or in situations involving serious risk of harm.

To support continuity and professional reflection, I may take brief notes during or after sessions. These notes are for my personal use only and are stored securely. Sessions are not recorded unless we explicitly agree on this in advance.

With your permission, I may occasionally send a short follow-up message or email with reflections or questions to support the time between sessions. This may take place via email or agreed messaging platforms such as WhatsApp, Telegram, or Signal. These check-ins are intended as gentle support and do not replace coaching sessions or emergency care. This is always optional.

Practical Agreements

A coaching process usually consists of a series of sessions. The number, duration, and frequency of sessions are agreed upon together in advance.

If concerns arise about the coaching process or practical arrangements, I invite open and respectful communication.

Financial Agreements & Cancellations

Coaching fees are agreed upon beforehand and are non-refundable. I understand that life can be unpredictable, and I offer flexibility for one last-minute cancellation or rescheduling. Any additional last-minute cancellations cannot be refunded or rescheduled.

Practical arrangements regarding payment or scheduling are made separately. Coaching may be paid by you, an employer, or in kind. When coaching is paid for by an employer, the coaching content remains confidential and client-led.

Further Reading (Optional)

Studio20 coaching is grounded in transparency, choice, and respect for your autonomy. You are invited to ask questions, name concerns, or seek clarification at any point in the process. Coaching is a collaborative relationship, and your sense of safety and clarity matter.

Further information about professional coaching standards and ethics can be found through the International Coaching Federation (ICF): www.coachingfederation.org.

Consent

By booking or participating in coaching at Studio20, whether paid by you, an employer, or in kind, you acknowledge that:

✓ you understand what coaching is and what it is not
✓ you take responsibility for your own wellbeing, choices, and actions
✓ you understand that outcomes cannot be guaranteed
✓ you enter this coaching relationship willingly and with curiosity

This document outlines the Studio20 ICF-Aligned Coaching Agreement.

Studio20

Coaching by Marianne de Kuyper
Amsterdam (The Netherlands) · Artà (Mallorca)
hello@studio20.me · www.studio20.me