Coaching Agreement

Before we begin working together, here's what you need to know about coaching sessions at Studio20 and how we'll work together.

What coaching is

Coaching is a client-led space to reflect, explore what's important to you, discover new perspectives and find your own way forward. You set the direction; I support you with attentive listening and meaningful questions.

Coaching isn't therapy or medical care, and specific outcomes can't be guaranteed. You remain responsible for your own wellbeing, decisions and actions. I'll support you along the way, but the choices and direction are always yours.

How we work together

I bring my attention, questions and experience; you bring your own perspective, curiosity and willingness to explore. You decide what you want to work on and what feels right for you. You remain responsible for your choices and actions.

We aim to create a space where you can speak openly, ask questions and set boundaries. You can disagree with a reflection, change direction or let me know when something doesn't feel right. Either of us can decide to end the coaching process.

Sessions and scheduling

We'll find a rhythm that works for both of us and agree on the length, frequency and fee of our sessions before we begin. We can meet online or in person, in Dutch or English.

Please let me know if you need to reschedule. If you arrive a little late, we'll still finish at the agreed time, as I may have other coaching conversations scheduled that day. This helps me give each person the time and attention they deserve.

Payments, cancellations and refunds

Unless we've agreed otherwise, please pay at least 48 hours before your session. Your booking is confirmed once payment arrives.

If you need to cancel or reschedule, please let me know by email or message at least 48 hours in advance.

During our coaching journey, you can cancel or reschedule once with less than 48 hours' notice without losing the session. After that, late cancellations and missed sessions count as used sessions and aren't refundable.

If I need to cancel, we'll find another time that works for both of us. If that's not possible, I'll refund your payment for that session.

If you book a package and decide to stop, I'll refund any unused sessions based on their value. Sessions already held, or counted as used under the cancellation policy, aren't refundable.

Privacy and confidentiality

What you share stays between us, except when I'm legally required to share information or when there's a serious risk of harm to you or someone else. In those situations, I may need to contact the appropriate people or services.

I may keep brief, securely stored notes to support our work. I won't record sessions unless we've agreed to it. You can find more about your personal information in the Privacy Policy.

If someone else pays for your coaching, our conversations remain private unless we've agreed otherwise.

Your choice and responsibility

Coaching works best when we both bring our experience, curiosity and openness to the process. My role is to listen, ask questions and offer reflections that help you see things from a different perspective. Your role is to bring what's on your mind, explore what feels useful and decide what you want to take forward.

You know yourself best, and you remain in charge of your choices and actions. You can always share what works for you, ask questions or let me know when something doesn't feel right. By being open with each other and respecting each other's boundaries, we create the space for meaningful exploration and growth.

Before we begin

By booking a session and completing your payment, you confirm that you've read and agree to this Coaching Agreement and have had the opportunity to ask questions.

If something is unclear, please ask before booking. I'd rather we talk it through than leave you wondering.

Any questions?

You're welcome to get in touch.

Get in touch →

hello@studio20.me